FAQ

Do you charge for the initial consultation?

No, we offer the first consultation free of charge. This allows us to evaluate whether braces or other tooth-straightening options are suitable without any cost to you or your family dentist.

At what age do you start seeing patients?

We typically recommend evaluating children between the ages of 6 and 8 once their 6-year molars have erupted and their permanent front teeth begin to appear. The American Association of Orthodontics suggests that children should have their first orthodontic check-up by age 7.

Why do you evaluate patients at such a young age?

The goal of early evaluation is to observe and discuss potential future needs rather than to start treatment immediately. Early intervention can sometimes prevent more serious issues later on.

While only a small number of patients at this age may require treatment, it’s beneficial to identify any potential concerns early, assess habits, and monitor development until the right time for treatment.

How long will the first visit take?

Your first visit typically lasts between 30 minutes to an hour, depending on the patient’s needs. This may include a visual exam, X-rays, and other diagnostics such as impressions and photographs of the teeth to assess their current position.

Do you accept patients transferring from other locations?

Yes, we welcome patients transferring from other cities. We gather comprehensive diagnostic records to understand their current treatment status and provide a treatment plan to complete their ongoing care.

Do you treat adult patients?

Yes! More and more adults are seeking orthodontic treatment. In fact, 1 in 4 patients are adults. Thanks to advancements in cosmetic appliances, adult treatment is more comfortable and convenient than ever.

What is the difference between an orthodontist and a dentist?

An orthodontist is a dentist who has completed an additional two to three years of full-time, specialized training in orthodontics, earning a certification to practice exclusively in this field. Orthodontists focus on straightening teeth and correcting jaw alignment.

Can I schedule all my appointments in the afternoon or evening?

While we try to accommodate your schedule, some procedures must take place between 9 a.m. and 3 p.m. due to their duration. We understand the importance of flexibility and will work with you to find appointment times that suit your family.

Do you handle orthodontic emergencies?

Yes, we are available for emergencies. Visit our emergency info page for detailed information on how to reach us in case of an urgent situation.

Do you offer payment plans?

Yes, we offer flexible payment options whether or not you have insurance. We will work with you to create a payment plan that aligns with your treatment timeline.

How do you handle insurance?

We verify your insurance coverage and handle all billing directly with your insurance company. However, if your coverage changes or ends, you will still be responsible for the agreed-upon fees.

Do you accept major credit cards?

Yes, we accept all major credit cards, including American Express, MasterCard, and Visa.

Do you offer direct debit payments?

Yes, we provide options for direct debit, credit card payments, and online payment systems for your convenience.

Do you charge interest?

No, we do not charge interest on our payment plans.

Do you offer family discounts?

Yes, we offer special programs and reduced fees for families with multiple patients receiving treatment.

Do I need to take pre-medication for the orthodontist, as I would for the dentist?

Yes, if you are required to take medication for dental visits, you should follow the same protocol for your orthodontic appointments.

Do I need to wear retainers after braces?

Yes, retainers must be worn full-time for about 6 months after braces removal, and then at night indefinitely to maintain the results.

Why do teeth shift after braces or clear aligners?

Teeth naturally move throughout life, whether or not you’ve worn braces or clear aligners. To keep your teeth in their new position, it is essential to wear your retainer as directed, even after treatment ends.